Read about the amazing work Sacred Heart Community Service's staff and volunteers, supported by Percolator, have done in Santa Clara County in response to the impact of the Coronavius outbreak.
If your org has extra time to commit to Salesforce while working from home, this is the perfect time to put it to use for housekeeping of your Salesforce instance!
Join us in saying hello to our newest team member, Kai Addae!
We notice that behind each of our most data-driven clients is a database admin who loves their job. We interviewed them to find out what their organizations get right.
Does Salesforce's email "REMINDER: Critical Update for Lightning Experience" have you worried you're about to be struck by lightning? You don't need a faraday cage, just a plan!
First Nations Technology Council is a Canadian nonprofit organization that ensures that Indigenous Canadian people have equitable access to the tools and support needed to maximize their opportunities in tech and innovation. Their biggest program is Foundations and Futures in Innovation and Technology (FiT), a comprehensive digital skills learning journey where students walk a path …
Are you a nonprofit admin or developer wondering if TrailheaDX can help you improve your skills, connect with important allies, and improve your nonprofit’s engagement technology? Barbara's report from TDX19 has the answers...and astronauts!
The Center for Action and Contemplation’s new store is up and running! You can browse and buy a book. We expanded the power of CAC’s bookstore by switching its e-commerce platform and adding essential engagement functionality. With the remodel, CAC is getting more value from the bookstore and customers than ever before. Check out our …
Ceres is a sustainability nonprofit. But they do things differently: they’re making a business case for sustainability by organizing influential investors. They didn’t have a great way for investors to these folks to share information. We solved that problem by building an online investor portal. It uses Salesforce communities. If you want to know more, …
Need some last-minute gift ideas? Here are some smart and thoughtful options offered by our clients. Happy holidays!
This month we say goodbye to one of our founders, Chris McCullough, who is leaving us for new adventures. Chris played a major role in building Percolator, and we will miss him mightily! We asked Chris about these past six years... and his 28 jobs!
As a social change organization, making your supporters’ voices heard is an important part of what you do. Since shouts from a soapbox only travel 50 feet, it’s likely that you’re going to need a strategy to amplify their message. Giving out free megaphones might be out of your budget range; you’re going to need …
This week, Barbara presented at The Digital Nonprofit conference in Vancouver, BC. She took the room on a journey into the wilds of creating an engagement strategy. Even if you couldn't attend, we hope you'll benefit from these resources, too. Engage!
A discovery process is where your consultants spend time digging into how your systems currently work as well as your needs and ambitions for your new system. Discovery usually includes staff and/or other stakeholder interviews, technical research, and the formulation of an architectural approach and implementation budget.
Too often nonprofits manage technology from one emergency to the next, on a tiny budget, so technology policies may never cross their minds. But written technology policies are worth it. They will help you clarify your organization's approach to tech, set expectations for staff, and handle staff growth and turnover.