Does Salesforce's email "REMINDER: Critical Update for Lightning Experience due with Winter '20" have you worried you're about to be struck by lightning? You don't need a faraday cage, just a plan!
Are you a nonprofit admin or developer wondering if TrailheaDX can help you improve your skills, connect with important allies, and improve your nonprofit’s engagement technology? Barbara's report from TDX19 has the answers...and astronauts!
As a social change organization, making your supporters’ voices heard is an important part of what you do. Since shouts from a soapbox only travel 50 feet, it’s likely that you’re going to need a strategy to amplify their message. Giving out free megaphones might be out of your budget range; you’re going to need …
Too often nonprofits manage technology from one emergency to the next, on a tiny budget, so technology policies may never cross their minds. But written technology policies are worth it. They will help you clarify your organization's approach to tech, set expectations for staff, and handle staff growth and turnover.
At Dreamforce 2017 last week, Percolator enjoyed time with clients, celebrating women in tech, and learning these tips for admins and engagement superstars!
We were at NTC 2017 last month, were you? Team Percolator gave two presentations about Salesforce integrations that engage...and won some pool.
Speaking of lovely integrations (because aren’t we always?), here’s a story about a custom volunteer management platform we launched last year for the Washington Trails Association (WTA).
I love the Road Runner cartoons! Somehow, the very fabric of space and time seems to twist and fold to the liking of this Jedi Master bird. But most of us can relate much more to our buddy Wile E. Coyote. The only law that seems to cater to Wile E. (and us) is Murphy’s …
This week, Percolator will be trekking to San Francisco to learn, share knowledge, and play at Dreamforce, Salesforce’s annual event. You’ll find us camping at the Salesforce.org Lodge to hear how you turn followers into champions, checking out tech and strategy sessions, and meeting with nonprofits about our engagement tracking app, StepUp. Want to meet up? …
When Dogwood Initiative needed to mobilize BC residents to reclaim decision making power over the air, land, and water they depend on, they turned to distributed organizing— motivating and empowering champion volunteers to lead and organize others. When they needed all the tools they rely on for distributed organizing to integrate instead of get in …
In a previous post, we talked about the qualities we look for in a good Salesforce integration: reliability, transparency, configurability, well-supported, and playing well with NPSP. But evaluating those qualities can be difficult. Even seemingly simple integrations are quite complex under the hood. Often, you won’t find problems until you’ve been using it for a …
I have a (possibly unhealthy) obsession with broadcast email platforms that integrate with Salesforce. I’m always searching for the email holy grail — the right balance of power, usability, and reliability. When I heard in September that Campaign Monitor was launching a new Salesforce integration, I had to take a look. I’ve always liked Campaign …
The vast ecosystem of 3rd-party integrations 1 is one of the big reasons so many nonprofits use Salesforce. There are integrations for everything from broadcast email and SMS messaging to online donations and advocacy. A good integration is incredibly valuable: it will put data at your fingertips, save you time, and help you make better decisions …
Last month we wrapped up an 18-month project with Greenpeace offices globally and Greenpeace’s Mobilisation Lab, collaborating on curriculum for organizing in the digital age. The training content ranged from basic theory to tool-specific case studies and focused on people-powered campaigning. For each training module, Percolator partnered with one or two Greenpeace staff to create …
Washington Trails Association (WTA) is one of our favorite clients. While they are busy protecting hiking trails and wildlands and promoting hiking in Washington State, they are equally busy making sure their systems supporting that work are top-notch. In the midst of a huge custom volunteer management system rebuild, an online supporter dashboard remodel, and, …
