Tips, Opinions & Notes from our Team

Distilling our knowledge, experiences, and resources on a wide range of digital, technical, nonprofit, and advocacy topics.

Low code is just the ticket for virtual event integration

by Barbara Christensen | July 20, 2021

Its mid-2020 and your organization will be delivering its programming virtually for the near future.

Best Practices, CRM, Integration, Salesforce

Thinking about Salesforce admin certifications?

by Jessica Townsend | March 12, 2021

Whether you are new to Salesforce or have been using it for years, you might be wondering if it is worth your time to pursue a Salesforce Administrator Certification.

Best Practices, CRM, Salesforce, Training

Columbus statue removal

by Kai Addae | July 16, 2020

On the morning of June 24th, I saw a video from the site of New Havens local statue of Christopher Columbus, on the day it was to be removed.

Advocacy, Percolator Love

Can't protest? You can watch the livestream. And then send the money.

by Kellen Johnson | June 4, 2020

If you want to work to undo systemic racism and police brutality and you cant go to a protest or are looking for additional ways to get involved, open your wallet.

Advocacy, Percolator Love

Salesforce housekeeping to do in quarantine

by Kellen Johnson | May 15, 2020

This is the perfect time to put it to use for housekeeping of your Salesforce instance, either on your own or in partnership with a consultant!

Best Practices, CRM, Salesforce

Sacred Heart Community Service Coronavirus Response

by Kellen Johnson | May 15, 2020

Sacred Heart Community Service is one of the leading Silicon Valley Human Services Agencies in the fight against poverty.

CRM, Engagement Strategy, Percolator Love, Salesforce

Meet Kai, a new Percolator team member

by Kellen Johnson | December 12, 2019

Join us in saying hello to our newest team member, Kai Addae.

Percolator Love

Tales from the trenches: three database admins explain why they love their jobs

by Kellen Johnson | October 17, 2019

We notice that behind each of our most data-driven clients is a database admin who loves their job.

Best Practices, CRM, Salesforce

What's happening with Salesforce Lightning in January?

by Barbara Christensen | September 12, 2019

Did you get an email from Salesforce, REMINDER: Critical Update for Lightning Experience ? Are you full of questions?

Best Practices, CRM, Salesforce, StepUp

Training the next generation of Indigenous tech leaders in Canada

by Kellen Johnson | August 1, 2019

First Nations Technology Council is a Canadian nonprofit organization that ensures that Indigenous Canadian people have equitable access to the tools and support needed to maximize their opportunities in tech and innovation.


TrailheadDX 2019 - first impressions

by Barbara Christensen | June 3, 2019

There was no mistaking: I was at a Salesforce conference keynote!

Beautiful New Bookstore at CAC

by Kellen Johnson | April 18, 2019

The Center for Action and Contemplations new store is up and running! You can browse and buy a book.

Percolator Love